Data Security

OK Play's Privacy Policy — your data is safe with us

This page explains what information we collect when you use OK Play, why we collect it, and how we keep it secure — all in plain, easy-to-understand language.

Our commitment to protecting your information

OK Play safeguards your privacy through six core principles

Industry-standard encryption

All data transmitted on OK Play is protected by 256-bit SSL encryption — bank-grade security that keeps your information completely out of reach from third parties.

Never sold to third parties

Your name, phone number, or email is never sold or shared with any advertiser or marketing agency. We are not in the business of selling your data.

Minimal data collection

We collect only the minimum information required to deliver our services. Requesting unnecessary personal data is against OK Play's policy.

Right to Rectification

If any information stored in your account is incorrect, you can request a correction. We will address it within a reasonable timeframe.

Right to Erasure

If you choose to close your OK Play account, you may request deletion of your account and all associated data. No information will be retained beyond what is legally required.

Transparent notice of changes

If significant changes are made to our Privacy Policy, you will be notified by email or SMS to your registered contact. We do not make changes quietly.

Last Updated: January 2026
Language: Bengali
Applicable: Bangladesh
Estimated reading time: 8 minutes

1 Introduction & Scope

This Privacy Policy applies to the OK Play platform (okplay.vin) and all associated services. By creating an account or using the OK Play platform, you acknowledge that you consent to the collection and use of your information as described in this policy.

We want you to know exactly what happens with your information. That's why this document is written in plain language — no legal jargon, just clear and easy reading. If you have any questions, our support team is always here to help.

In short: OK Play respects your privacy. Your data is used solely to provide our services and ensure security — it is never sold.

2 What information we collect

OK Play collects three types of information — what you provide directly, what is derived from how you use the platform, and what is collected automatically through technology.

Data Type Example Source
Identity Name, date of birth, national ID number Registration form
Contact Email, mobile number Registration form
Financial Mobile banking number, transaction history Payment Processing
Technical IP address, browser, and device information Automatic
Use Game history, betting records, login timestamps Platform logs

When submitted for KYC verification, your national ID and selfie are used solely for identity confirmation and stored securely.

3 How information is collected

OK Play collects information in the following ways:

  • Directly Provided Information: Information you provide when registering, logging in, making payments, or contacting support.
  • Automatically collected: Technical data is collected through cookies and log files while you use the platform.
  • From third parties: Payment processors such as bKash or Nagad receive limited information solely to verify transactions.

4 Why and how your data is used

OK Play uses collected data only for specific, defined purposes. Your data is never used beyond what is necessary to provide our services.

  • For account creation and management.
  • To process financial transactions, including deposits and withdrawals.
  • For KYC verification and anti-money laundering compliance.
  • To ensure gaming integrity and detect fraud.
  • For customer support and complaint resolution.
  • To improve our services based on your preferences.
  • To comply with legal and regulatory obligations.

Please note: OK Play does not share your data with any advertising networks. Selling your gaming habits or behavioural data to third parties is strictly against our policy.

5 Sharing information with third parties

OK Play does not generally share your information with third parties. However, limited sharing may occur in specific circumstances:

  • Payment processor: For transaction verification with mobile banking services such as bKash, Nagad, and Rocket. These services operate under their own privacy policies.
  • Game providers: Third-party game providers receive minimal information necessary to operate the games.
  • Legal authorities: If required by a court order or government directive, we are legally obligated to disclose information in accordance with applicable law.
  • Security consultant: A dedicated team of specialists supporting fraud detection.

Under no circumstances does OK Play share your information with any marketing company, advertiser, or data broker.

6 Cookies & tracking technologies

Cookies are small text files stored in your browser. OK Play uses the following cookies:

  • Essential cookies: To maintain login sessions and ensure security. Disabling these cookies may cause the site to function incorrectly.
  • Functional Cookies: To remember your language preferences and session settings.
  • Analytics Cookies: To understand which pages are used most and to improve our services. No personally identifiable information is included.

You can disable cookies through your browser settings, though doing so may cause some features to stop working.

7 Technical Data Security Measures

OK Play uses industry-leading technology to keep your data secure:

  • TLS/SSL Encryption: All data transmitted through the website and app is encrypted.
  • Firewall & Intrusion Detection: Round-the-clock monitoring to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regular system audits conducted by independent third-party experts.
  • Limited access policy: Only authorized personnel have access to specific data.

Stay vigilant: OK Play will never ask for your password or OTP via email or SMS. If you receive such a message, it is a scam — report it to our support team immediately.

8 How long your information is retained

OK Play retains your data for as long as your account remains active. Even after account closure, certain data may be kept for the following reasons:

  • Financial transaction records are retained for a defined period as required by law.
  • Relevant information is retained for the purpose of resolving disputes or complaints.
  • Some information may be retained for fraud prevention purposes.

No data is retained beyond legal requirements. Deletion requests will be fulfilled within a reasonable timeframe.

9 Your Data Rights

As an OK Play member, you have the following rights over your personal data:

🔍
Right to access

You have the right to request access to the information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate information.

🗑️
Right to Erasure

You may request deletion of your data within the bounds permitted by law.

🚫
Right to restrict processing

You can restrict how your data is used for specific purposes.

📦
Right to Portability

You may request a copy of your personal data.

✋
Right to object

You can object to the use of your data for specific purposes.

To exercise these rights [email protected]via email or reach us through live chat.

10 Minors' Data

OK Play is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor's information has been collected in our system, it will be deleted immediately and the associated account will be closed.

If you are aware of a minor using OK Play, please contact [email protected]to let us know.

11 Contact & Complaints

For any questions, comments, or complaints regarding this Privacy Policy, please reach out through the following:

  • Email: [email protected]
  • Live Chat: Chat with us directly in Bengali on the OK Play website
  • Time: 24 hours a day, 7 days a week

When you submit a formal data request, we will 30 business days' we will endeavour to respond within.

FAQ

OK Play does not charge any separate handling fee for withdrawals. However, when funds are transferred via bKash, Nagad, or Rocket, those services may apply their own cashout charges — deducted from your account in accordance with the respective mobile banking provider's terms, not by OK Play. The minimum withdrawal amount is generally ৳500, with a daily maximum up to a set limit that varies based on your payment method and account verification level. Fully KYC-verified accounts typically have higher withdrawal limits. Winnings derived from bonuses are subject to the applicable wagering requirements before withdrawal. For the latest limits, check the payments page or contact support.

OK Play Sportsbook displays odds in decimal format — the most widely used and straightforward format in Bangladesh. The calculation is simple: Stake amount × Odds = Total return. Example: You place a ৳100 bet at odds of 1.85 — if you win, you receive ৳100 × 1.85 = ৳185. This includes your original ৳100 stake, so your net profit is ৳85. Higher odds mean a lower chance of winning but a greater reward. For instance, a ৳100 bet at odds of 4.50 returns ৳450 on a win. In live games, odds change from moment to moment, so the odds displayed at the time you confirm your bet are final. Your bet slip automatically shows the estimated potential payout.
Play safe

Your data is safe — join OK Play with confidence

Our strict Privacy Policy keeps every piece of your data protected. Register with OK Play without hesitation.

⚠️ 18+ | Responsible Gaming | Terms & Conditions

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